RPA: Jet fuel or hype?

Robotic Process Automation (RPA) has been on a tear over the past two years, gaining interest and A LOT of funding. Two leading RPA platforms, UiPath and Automation Anywhere, attracted almost $1billion alone from investors last year. That’s a great sign for the amount of research and development, growth, and technological advancements in these platforms. Couple that with the ease of use and speed to market RPA platforms promise to bring to the table for process automation and acceleration; it’s understandable that organizations across all industries want a taste of what Robotics can do for them. Too good to be true? Jet fuel accelerant for Digital Transformation Unlike traditional process… Read More

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A process-first approach to technology enablement

As a long time process practitioner, I look at technology enablement through a process perspective. Organizations across all sectors are inundated with many core systems critical to running their operations. People perform their daily work duties often compensating for the difficulties these many systems and organizational boundaries produce. Process technology is not just about a rip-and-replace of these core systems; it’s more about reducing the noise between these systems and organizational boundaries that impedes progress How do we navigate the plethora of technology solutions available? Follow me as I break down the process technology solutions into what I see as 5 pillars of technology. User Experience We focus not only on… Read More

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