A process-first approach to technology enablement

As a long time process practitioner, I look at technology enablement through a process perspective. Organizations across all sectors are inundated with many core systems critical to running their operations. People perform their daily work duties often compensating for the difficulties these many systems and organizational boundaries produce. Process technology is not just about a rip-and-replace of these core systems; it’s more about reducing the noise between these systems and organizational boundaries that impedes progress How do we navigate the plethora of technology solutions available? Follow me as I break down the process technology solutions into what I see as 5 pillars of technology. User Experience We focus not only on… Read More

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