Dell embracing Digital Transformation

Reading an article over on Channel Futures about Dell tackling a reorganization around digital transformation; I applaud their efforts in listening to partners to understand the problems customers are facing. A year after a huge EMC acquisition, Dell is honing their go to market solutions to understand and educate what their infrastructure value add solutions provide. Big Ears Dell, a “company with big ears” according to Micheal Dell is listening to their partner network, and they’re hearing: “Help us be more adept around these transformational areas.” Investing in cloud infrastructure and IoT technology is tricky without understanding what value one can gain from these many devices and capabilities. Sure, IoT… Read More

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TAG Columbus – Cyber Security

Admittedly, Cyber Security is not traditionally in my wheel house, however I enjoyed the presentations and conversation at todays event presented by the Technology Association of Georgia (TAG) and hosted by Columbus State University. As the core competencies of Business Process Management (BPM) expand beyond process flow and execution and creep further into the whole that is Digital Transformation, cyber security concerns are ever present. As a trusted advisor in process design and solution delivery, we often find ourselves testing, deploying and advising on hosted platforms, hybrid on-prem/off-prem, and private versus public cloud topologies. These all present different challenges in cyber security, threat detection and prevention. Especially in highly regulated… Read More

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Social disruption in farming!

Hands on the tracker wheel and plow in the dirt farming is perhaps the last place you’d expect to find social technology taking root (pun intended of course). But that’s exactly what Farmers Business Network is doing. With $110 million of new funding, they plan to expand their growing members-only social network platform to include e-commerce. “We’re really focused on creating a digital farm economy in ways it has never existed before. – FBN co-founder Charles Baron They’re initial focus is on strengthening their farming network and the opportunity for farmers to collaborate and help one another. However, they are poised to be a major disruptor in the centuries old farming supply… Read More

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Digital Transformation in Diabetes care

A true testament to transformational care for the epidemic that is diabetes. I congratulate the DiASYST team in bringing this vision to market! They are not only aspiring to solve a true epidemic problem across all ethnicities and geographic regions; but doing so with technology and swift, affordable access for users and providers alike. www.DiASYST.com Please follow and like us:

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Are you creating positive reactions?

Throughout my career I’ve always focused on the positive outcomes of great product-user-customer interactions. It’s the experiences one endures that last. How does the product feel in your hand, how does the solution solve your problem, is it intuitive to use; how well did that person communicate and work to resolve my concern?….. all human experiences. It’s the positive (and negative) experiences that we remember. Brand loyalty is about building and maintaining positive experiences, not just marketing and brand recognition. “Customer experience and business success are inextricably intertwined. If you want to prioritize business success, you have to prioritize for customer experience, too.” – #Forrester analyst Rick Parrish Unfortunately many… Read More

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Digital Transformation in Action

Digital Transformation in action! Traditionally financial institutions having been the slowest to gravitate to new technologies and trends, understandably so given the sensitive nature of financial transactions and regulations. But the future is now. Banking institutions face ever increasing challenges and competition in customer loyalty and payment solutions. This article hi lights and interesting example of moving to increase ones capabilities to better serve their customers. What are your top 3 disruptors ahead? Do you even see them coming? Hellenic Bank selects Fiserv to build new payments platform   Please follow and like us:

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