Digital Transformation in Diabetes care

A true testament to transformational care for the epidemic that is diabetes. I congratulate the DiASYST team in bringing this vision to market! They are not only aspiring to solve a true epidemic problem across all ethnicities and geographic regions; but doing so with technology and swift, affordable access for users and providers alike. www.DiASYST.com

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Are you creating positive reactions?

Throughout my career I’ve always focused on the positive outcomes of great product-user-customer interactions. It’s the experiences one endures that last. How does the product feel in your hand, how does the solution solve your problem, is it intuitive to use; how well did that person communicate and work to resolve my concern?….. all human experiences. It’s the positive (and negative) experiences that we remember. Brand loyalty is about building and maintaining positive experiences, not just marketing and brand recognition. “Customer experience and business success are inextricably intertwined. If you want to prioritize business success, you have to prioritize for customer experience, too.” – #Forrester analyst Rick Parrish Unfortunately many… Read More

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Digital Transformation in Action

Digital Transformation in action! Traditionally financial institutions having been the slowest to gravitate to new technologies and trends, understandably so given the sensitive nature of financial transactions and regulations. But the future is now. Banking institutions face ever increasing challenges and competition in customer loyalty and payment solutions. This article hi lights and interesting example of moving to increase ones capabilities to better serve their customers. What are your top 3 disruptors ahead? Do you even see them coming? Hellenic Bank selects Fiserv to build new payments platform  

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Blockchain: hype or disruptor?

Be wary of the hype, but mindful of the fortuitous nature of future possibilities. In the second of a two part informative article on Ethereum Blockchain by Thijs Maas (https://lnkd.in/ehJvguK) I found the following quote and illustration post worthy.  “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” — Bill Gates Illustration: Visual representation of the relation between human perception of potential and development thereof

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